Agent statuses
What each status means and what to do when an agent enters an error or paused state.
Coinrule tracks 10 distinct agent statuses — from Running and Paused through error and completion states — each displayed as a coloured dot on the dashboard. This article covers what each status means and how to resolve the most common error and paused conditions.
What do the status labels mean?
| Status | Colour | Meaning |
|---|---|---|
| Running | Green | Agent is evaluating on each candle close |
| Running (position open) | Green (pulsing) | Agent is in an open position |
| Paused — low balance | Orange | Insufficient balance to open new positions |
| Paused — credit limit | Orange | Monthly credit limit reached |
| Paused — manual | Grey | You manually paused the agent |
| Error — exchange | Red | The exchange API returned an error |
| Error — internal | Red | An internal engine error occurred |
| Completed | Blue | Max executions reached; agent ran to completion |
| Stopped | Grey | You stopped the agent; no open position |
| Stopped — position open | Yellow | You stopped the agent but it still holds a position |
Resolving "Error — exchange"
Common causes and fixes:
| Error | Fix |
|---|---|
Invalid API key | API key was revoked or expired. Reconnect the account. |
Insufficient funds | Balance too low. Top up or reduce allocation. |
Market closed | For stock brokers — order queued until market open. Normal. |
Rate limit exceeded | The engine is backing off. Will retry automatically. |
Symbol not found | The trading pair was delisted. Change the pair in the strategy editor. |
Resolving "Paused — credit limit"
Your monthly credit allowance was reached. Options:
- Wait for the monthly reset on the 1st
- Upgrade your plan
- Purchase a prepaid credit pack (Settings → Billing → Buy credits)
What does "Stopped — position open" mean?
This happens when you click Stop while the agent has an open position. The position is not closed automatically — you need to close it manually on your exchange or by clicking Close position on the strategy detail page.
Never delete an agent that has an open position. The position will remain open on the exchange indefinitely with no monitoring.